Ask-Susan, LLC(“ASK-SUSAN”) is committed to protecting your privacy. This privacy statement applies to www.ask-susan.com. Please read this complete Ask-Susan, LLC Privacy Statement.
Collection of Personal Information
We will ask you when we need information that personally identifies you (personal information) to allow us to contact you and in some cases perform a preliminary assessment. Generally, this information is requested when you are contacting us or requesting an audit or tune-up. Personal information collected for Ask-Susan generally is limited to name, company name, e-mail address, website URL, and comments, but may include other information when needed to provide the service requested.
We also collect certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website. We also collect information about which pages our customers visit within our websites. We use Google Analytics to collect this data.
Use of Personal Information
We use your personal information for the following purposes:
• To contact you.
• To review your website.
• To ensure our website information is relevant to your needs.
• To deliver services, such as newsletters, e-books, or blogs that you request or purchase.
• To allow you access to limited-entry areas of our site as appropriate
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Ask-Susan may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ask-Susan or the site; (b) protect and defend the rights or property of Ask-Susan, or (c) act in urgent circumstances to protect the personal safety of Ask-Susan associates, users of Ask-Susan products or services, or members of the public. Your information may be stored and processed in the United States, and by using this site, you consent to any such transfer of information outside of your country if you reside outside the United States.
Control of your Personal Information
When you register, or otherwise give us personal information, Ask-Susan will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Security of your Personal Information
Ask-Susan is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
Protection of Children’s Personal Information
Ask-susan.com is a general audience site and we do not knowingly collect any personal information from children.
Use of Cookies
When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.. It is collected in aggregate form and never linked with your personal information. Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Ask-Susan Web page. We do not use this technology to access your personally identifiable information on Ask-Susan, Inc.; it is a tool we use to compile aggregated statistics about Ask-Susan Web site usage. If you choose to not have your browser accept cookies from the Ask-Susan Web site, you will still be able to view the text on the screens.
Changes to this Privacy Statement
Ask-Susan will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the bottom of the privacy statement. For material changes to this statement, Ask-Susan will notify you by placing prominent notice on the Web site.
Contact Information
Ask-Susan welcomes your comments regarding this privacy statement, please contact us by e-mail or postal mail. Ask-Susan, LLC 3 Bessom St. PMB 202 Marblehead, MA 01945 Last Updated: August 29, 2011
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